Shipping to Portugal

Portugal is the westernmost country of mainland Europe and makes up the Iberian Peninsula together with Spain and Andorra. Learn all the key information, trends and insights you’ll need to know when shipping to Portugal.

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Shipping to Portugal

Shipping to Portugal by numbers


Population circa


Of the population in Portugal shops online


Population between ages 15 and 64


Projected number of digital buyers in Portugal 2023

Most Purchased

  • Electronic products
  • Clothing
  • Books

Delivery Proposition

  • 100% country coverage
  • Max weight per parcel: 30kg
  • Max one length 120cm, max all three dimensions 240cm
Did you know?

Retail eCommerce revenue in Portugal is projected to reach $7.13 billion dollars in 2023

Portugal eCommerce Stats

Real GDP is forecast to increase by 3.6% p.a. from 2020 to 2025.

Revenue in the apparel market is projected to reach $7,973m (USD) in 2022. The market is expected to grow annually by 3.52%.

Revenue in the footwear market is projected to reach $2,602m (USD) in 2022. The market is expected to grow annually by 3.40%.


of consumers in Portugal are most interested in clothing


of women in Portugal say that they look out for special offers when shopping online


of online shoppers do research before a major purchase


of consumers in Portugal are social networks users


of online shoppers say they prefer express shipping


of online shoppers deliberately order more items than they want to keep

Customs clearance guidelines

When formal entry is required, we must provide them with the following:

  • Commercial invoice
  • EMPP (Evidence Money Price Paid) This can be in the form of a debit/credit card statement as evidence of price paid.
  • Customer email address. Customs will contact the consignee before clearing and forwarding on for final mile delivery.

Any duty applicable will be payable by the consignee if sent in a DDU environment.

Formal clearance costs will be the responsibility of the shipper: These will be passed back to the client.

Important that good full descriptions and HS Codes are provided for customs clearance.


Parcels held of which charges are refused by the retailer can be destroyed. If requested, a description fee is applicable.

The time parcels will be held is 30 calendar days. If the requested information is not provided by this time, customs can automatically destroy the parcel and a destruction fee is applicable which will be passed back to the retailer.

Data Importance for customs clearance

In the event that poor/vague descriptions or incomplete data is sent, the items run the risk of being held by customs for inspection.

In this event, a copy of the Commercial invoice will be required with full product details. This will then be sent to customs, if approved the parcel will be cleared and forwarded for final mile delivery with no additional costs.

Good description examples

  • Men’s super hoodie navy M
  • Vinyl wall sticker decoration
  • Bags and accessories, bags of textile

Bad description examples

  • Item or goods
  • Women’s clothing

​It is important that good full descriptions and HS Codes are provided for customs clearance.

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