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About Us

Our dedication to our clients and customer service excellence has propelled us from the very start, learn more about us and our story.

Pro Carrier’s guiding principle is to allow our customers to find sending their goods to and from anywhere in the world, and back again, as easy and streamlined as possible across a range of service offerings via all modes of transport.

ProCarrier Freight
ProCarrier Freight
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ProCarrier eCom
ProCarrier eCom
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ProCarrier Returns
ProCarrier Returns
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Our story so far

From our beginning, Pro Carrier (formerly DG International) has seen impressive growth over a short amount of time, expanding into new and exciting markets, innovating within the eCommerce and freight forwarding industries, and providing best-in-class solutions across the full supply chain. Our dedication to our clients and customer service excellence has propelled us from the very start. This is our story.

2009

2009

DG International Est. 2009

2009 saw the creation of DG International.

2012

2012

10,000th Freight Shipment

In 2012, we hit a milestone mark in our 10,000th freight movement. This marked our growth early on in our journey and propelled our freight forwarding services.

2018

2018

50,000th Freight Shipment

In 2017, we had partnered with many more clients, providing reliable freight forwarding services, leading to our 50,000th shipment.

2019

2019

ProCarrier Est. 2019

Only two years later, Pro Carrier was born out of rapid growth, with the desire to expand our shipping expertise into the eCommerce delivery market.

2021

2021

DG Group employee numbers hits 100

The DG Group hired its 100th employee across both DG International and Pro Carrier.

2021

2021

1,000,000th parcel shipped

It wasn’t long before Pro Carrier’s international and domestic delivery services were being used by big name brands and retailers, hitting it’s 1 millionth parcel shipment in 2021.

2022

2022

Air Freight office opens at Heathrow

With the Air Freight market really taking off, our Air freight service and dedicated team expanded, with more investment in providing the same service experience and customer service levels to our air freight clients.

2023

2023

DG Group employee numbers hits 150

As our client base grew, so did our team. Our excellent solutions require excellent customer service!

2023

2023

10,000,000th parcel shipped

Rapid growth saw Pro Carrier deliver its 10 millionth parcel!

2024

2024

ProCarrier launch returns service

To complete the full shipping journey, Pro Carrier launches its Returns service to provide a full suite of supply chain solutions from the retailer to their customer, and back again.

2024

2024

DG now operating as ProCarrier Freight

To provide a more streamlined and seamless proposition to our customers DG International merged its freight forwarding expertise with eCommerce excellence to operate solely as Pro Carrier.

Pro Carrier’s Core Values

Our growth throughout the years, has been underpinned by our set of core values that blend to create a high-performance culture. We have employed self-motivated people who are empowered to make decisions to accelerate our growth.

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Discover Pro Carrier

What our staff say

Vince Miles

Vince Miles

Salesforce & Business Change Project Manager

The whole process from being interviewed to my first day was nothing short of amazing! The interview process was well structured and I was instantly made to feel at ease, which allowed me to communicate my ideas.

Post-interview the communication from HR and my now line manager was brilliant, I was kept informed throughout the whole process.

Charlotte Nicholls

Charlotte Nicholls

Import Operations

I enjoy working at Pro Carrier as it’s clear to see the company really believes in investment. The organisation are always looking to develop, building for the future and they take staff’s input seriously, which is great.

The team at Pro Carrier is strong and we support each other no matter what. Opportunities for development are really encouraged and nothing is off-limits.

Working at the organisation is definitely challenging but it helps you to be pushed to your limits and find out what your strengths are.

Rikki Viskin

Rikki Viskin

Commercial Management Accountant

As a recent ACCA graduate, Pro Carrier have provided excellent opportunities and support to further my accountancy career. The fast pace environment and ‘can do’ culture provides me with new insights and experiences every week so there’s never a boring day in the office.

Our industry-leading team

Our executive team boasts some of the most experienced and innovative freight forwarders in the business.

Ryan Lucas

Chief Executive Officer

Ian Dennis

Group Finance Director

James Appleby

Group Sales Director

Guy Fischer

Managing Director – Pro Carrier

Ben Butler

Operations Director

Jonathan Simons

Sales and Account Management Director

Dan Pope

Group IT Director

Awards & Accreditations

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AEO

As an Authorised Economic Operator we can provide greater security and faster customs clearance.

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IATA

Being a member of the trade association for airlines, is proof our high standards and gives us access to a network of partners.

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ISO9001

ISO9001 certifications showcases our high standards and ensures clients receive a consistently excellent service.

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BIFA

As a member of the British International Freight Association, we comply with a rigorous set of to trading standards.

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Index 100

ProCarrier is ranked in the 100 fastest growing companies in the UK.

Did you know?

Pro Carrier is poised for significant, continuing growth, with a strategy to develop its services to deliver what our customers not only need but want, and have come to expect from our solutions. We plan to continue expanding into new and exciting markets, with our established solutions at the forefront.

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