Shipping to Italy

Italy’s economy is well-off and boasts one of the largest GDPs worldwide. Learn all the key information, trends and insights you’ll need to know when shipping to Italy.

Download Factsheet

Shipping to Italy by numbers

60m

Population circa

74%

The population are internet users

64%

Population between ages 15 and 64

80%

Consumers shop online at least once a month

Most Purchased

Home Electronics
Clothing/Footwear
Books

Delivery Proposition

100% country coverage
Max weight per parcel: 30kg
Max of all three dimensions is 300cm

Did you know?

Over a 6 year period the Italian eCommerce market has doubled

Italy eCommerce Stats

Real GDP is forecast to increase by 2.3% p.a. from 2020 to 2025.

Revenue in the apparel market is projected to reach $60,826m (USD) in 2022. The market is expected to grow annually by 0.73%.

Revenue in the footwear market is projected to reach $15,115m (USD) in 2022. The market is expected to grow annually by 3.17%.

82%

of consumers in Italy are most interested in clothing

74%

of women look out for special offers when shopping online

63%

of online shoppers do research before a major purchase

91%

of consumers in Italy are social network users

30%

of online shoppers say they prefer express shipping

62%

of consumers in Italy did not send anything back after an online order

Customs clearance guidelines

When formal entry is required, we must provide them with the following:

Commercial invoice
EMPP (Evidence Money Price Paid) This can be in the form of a debit/credit card statement as evidence of price paid.
Customer email address. Customs will contact the consignee before clearing and forwarding on for final mile delivery.

Any duty applicable will be payable by the consignee if sent in a DDU environment.

Formal clearance costs will be the responsibility of the shipper: These will be passed back to the client.

Important that good full descriptions and HS Codes are provided for customs clearance.

Notes

Parcels held of which charges are refused by the retailer can be destroyed. If requested, a description fee is applicable.

The time parcels will be held is 30 calendar days. If the requested information is not provided by this time, customs can automatically destroy the parcel and a destruction fee is applicable which will be passed back to the retailer.

Data Importance for customs clearance

In the event that poor/vague descriptions or incomplete data is sent, the items run the risk of being held by customs for inspection.

In this event, a copy of the Commercial invoice will be required with full product details. This will then be sent to customs, if approved the parcel will be cleared and forwarded for final mile delivery with no additional costs.

Good description examples

Men’s super hoodie navy M
Vinyl wall sticker decoration
Bags and accessories, bags of textile

Bad description examples

Item or goods
Women’s clothing

It is important that good full descriptions and HS Codes are provided for customs clearance.

Start a Conversation

Speak to our shipping experts

Let's talk