Shipping to Italy

Italy’s economy is well-off and boasts one of the largest GDPs worldwide. Learn all the key information, trends and insights you’ll need to know when shipping to Italy.

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Shipping to Italy

Shipping to Italy by numbers

58m

Population circa

83%

The population are internet users

63%

Population between ages 15 and 64

38m

eCommerce users in 2024

Most Purchased

  • Home Electronics
  • Clothing/Footwear
  • Books

Delivery Proposition

  • 100% country coverage
  • Max weight per parcel: 30kg
  • Max of all three dimensions is 300cm
Did you know?

The number of ecommerce users in Italy is expected to grow to 40 million users by 2025

​Italy eCommerce Stats

Real GDP is forecast to increase by 2.3% p.a. from 2020 to 2025.

Revenue in the Apparel market is predicted to amount to US$58.29bn (USD) in 2026. The market is expected to grow annually by 0.14%

Revenue in the footwear market is predicted to amount to $10.44bn (USD) in 2026.The market is expected to grow annually by 1.67%

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82%

of consumers in Italy are most interested in clothing

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74%

of women look out for special offers when shopping online

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63%

of online shoppers do research before a major purchase

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91%

of consumers in Italy are social network users

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30%

of online shoppers say they prefer express shipping

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62%

of consumers in Italy did not send anything back after an online order

Customs clearance guidelines

When formal entry is required, we must provide them with the following:

  • Commercial invoice
  • EMPP (Evidence Money Price Paid) This can be in the form of a debit/credit card statement as evidence of price paid.
  • Customer email address. Customs will contact the consignee before clearing and forwarding on for final mile delivery.

Any duty applicable will be payable by the consignee if sent in a DDU environment.

Formal clearance costs will be the responsibility of the shipper: These will be passed back to the client.

Important that good full descriptions and HS Codes are provided for customs clearance.

Notes

Parcels held of which charges are refused by the retailer can be destroyed. If requested, a description fee is applicable.

The time parcels will be held is 30 calendar days. If the requested information is not provided by this time, customs can automatically destroy the parcel and a destruction fee is applicable which will be passed back to the retailer.

Data Importance for customs clearance

In the event that poor/vague descriptions or incomplete data is sent, the items run the risk of being held by customs for inspection.

In this event, a copy of the Commercial invoice will be required with full product details. This will then be sent to customs, if approved the parcel will be cleared and forwarded for final mile delivery with no additional costs.

Good description examples

  • Men’s super hoodie navy M
  • Vinyl wall sticker decoration
  • Bags and accessories, bags of textile

Bad description examples

  • Item or goods
  • Women’s clothing

​It is important that good full descriptions and HS Codes are provided for customs clearance.

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