Shipping to Croatia

Croatia is a country located in southeastern Europe. It shares borders with Slovenia, Hungary, Serbia, Bosnia and Herzegovina, and Montenegro. Learn all the key information, trends and insights you’ll need to know when shipping to Croatia.

Shipping to Croatia

Shipping to Croatia by numbers

3.84m

Population circa

63%

Population between ages 15 and 64

81.89%

Of population are internet users

10.40%

Revenue is expected to show an annual growth rate (CAGR 2024-2027) of 10.40%

Most Purchased

  • Electronics
  • Fashion
  • Toys, Hobby & DIY

Delivery Proposition

  • 100% country coverage
  • Max weight per parcel: 30Kg
  • Max Dimensions 100X60X60 cm
Did you know?

Revenue in the eCommerce market is projected to reach US$1,242.28m in 2024

Croatia eCommerce Stats

Revenue in the Consumer Electronics market predicts to amount to US$759.7M in 2026.

Revenue in the Apparel market predicts to amount to US$1.96bn in 2026.

In the Apparel market, volume is expected to amount to 303.5m pieces by 2028.

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23.4%

Share of enterprises that sell online in Croatia in 2022

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1.6 pieces

Average volume per person in the Consumer Electronics market is expected to amount to in 2026

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3.30%

How much the Apparel market is expected to grow annually (2024-2028)

Customs clearance guidelines

When formal entry is required, we must provide them with the following:

  • Commercial invoice
  • EMPP (Evidence Money Price Paid) This can be in the form of a debit/credit card statement as evidence of price paid.
  • Customer email address. Customs will contact the consignee before clearing and forwarding on for final mile delivery.

Any duty applicable will be payable by the consignee if sent in a DDU environment.

Formal clearance costs will be the responsibility of the shipper: These will be passed back to the client.

Important that good full descriptions and HS Codes are provided for customs clearance.

Notes

Parcels held of which charges are refused by the retailer can be destroyed. If requested, a description fee is applicable.

The time parcels will be held is 30 calendar days. If the requested information is not provided by this time, customs can automatically destroy the parcel and a destruction fee is applicable which will be passed back to the retailer.

Data Importance for customs clearance

In the event that poor/vague descriptions or incomplete data is sent, the items run the risk of being held by customs for inspection.

In this event, a copy of the Commercial invoice will be required with full product details. This will then be sent to customs, if approved the parcel will be cleared and forwarded for final mile delivery with no additional costs.

Good description examples

  • Men’s super hoodie navy M
  • Vinyl wall sticker decoration
  • Bags and accessories, bags of textile

Bad description examples

  • Item or goods
  • Women’s clothing

​It is important that good full descriptions and HS Codes are provided for customs clearance.

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