About Pro Carrier
We are entering an exciting phase of growth and are looking for an ambitious Head of Pricing to help scale our ecommerce delivery solutions across the UK and international markets.
The guiding principle of Pro Carrier is to allow our customers to find sending their goods to and from anywhere in the world as easy and streamlined as possible across a range of offerings and all modes of transport.
Formerly known as DG International, the company was established in 2009 to provide high levels of customer service to a range of clients importing into the UK from Asia via sea and air. The company has grown rapidly since then and now offers a range of logistics services across diverse industry sectors.
Pro Carrier’s growth has been underpinned by a commitment to a set of shared values that creates a high-performance culture. We have employed self-motivated people who are empowered to make decisions to accelerate our growth.
Pro Carrier is poised for significant growth, with a strategy to grow to double in size over next three years, with Pro Carrier being at the forefront of that plan. The leadership team is experienced, dynamic and client-centric, and the focus for growth is around new technology offerings that compliment current services and additional market share from emerging markets.
Your new role:
The Head of Pricing would be responsible for defining and delivering Pro Carrier’s pricing strategy across Domestic, International, E-commerce, Retail and Returns services. The role would lead pricing governance, profitability management and commercial decision support, ensuring pricing remains competitive, operationally deliverable and financially sustainable.
Working closely with Commercial, Carrier Management, Finance and Operations, the role would provide a clear link between market dynamics, carrier costs, customer pricing and overall business performance.
Responsibilities:
Pricing Strategy & Commercial Leadership
- Define and own the end-to-end pricing strategy across all Pro Carrier products and services.
- Develop pricing frameworks across Enterprise, Mid-Market and SME customer segments.
- Align pricing strategy with Pro Carrier’s long-term business objectives.
- Support revenue growth while maximising margin and EBIT contribution.
- Develop new pricing methodologies and commercial propositions to maintain market competitiveness.
Pricing Governance
- Establish pricing policies, approval frameworks and governance processes.
- Lead commercial pricing reviews and recommendations.
- Prepare pricing decision papers and business cases for Executive approval.
- Ensure consistent pricing execution across Commercial, Operations and Carrier Management functions.
- Maintain pricing discipline and accountability across the business.
Profitability & Performance Management
- Working with Operational Finance, monitor pricing and profitability performance at customer, product and route level.
- Analyse key profitability drivers including:
- Carrier costs
- Linehaul and injection costs
- Delivery and returns costs
- Customs and cross-border costs
- Operational handling costs
- Develop KPI reporting and customer profitability analysis.
- Identify margin improvement opportunities and corrective actions.
Market & Competitive Intelligence
- Maintain a detailed understanding of UK and international parcel markets.
- Conduct competitor pricing and service benchmarking.
- Monitor carrier pricing movements, regulatory changes and market trends.
- Provide strategic pricing recommendations based on market intelligence.
Carrier Cost * Capacity Management
- Work closely with Carrier Management to model cost changes and network developments.
- Assess the impact of volume fluctuations on operational and carrier costs.
- Ensure pricing reflects network capacity constraints, peak surcharges and service requirements.
- Support carrier negotiations through detailed commercial modelling and scenario analysis.
Skills and experience:
Essential
- Proven experience in a senior pricing, commercial finance, or revenue management role, ideally within logistics, parcel, or ecommerce delivery
- Strong understanding of pricing strategy, profitability management, and commercial decision support across multiple products and customer segments
- Demonstrated track record of defining and delivering pricing frameworks that balance market competitiveness with margin and EBIT growth
- Advanced analytical and financial modelling skills, with the ability to interpret cost drivers and profitability at customer, product, and route level
- Excellent communication, negotiation, and stakeholder-management skills, with the ability to influence executive decision-making
- Commercially astute with the ability to translate market dynamics and carrier costs into competitive, sustainable pricing decisions
- Experience establishing pricing governance, approval frameworks, and controls across commercial and operational functions
- Proficient in data analysis and the Microsoft Office suite, particularly advanced Excel
Desirable
- Experience working within a parcel carrier, third-party logistics (3PL), or ecommerce fulfilment environment
- Familiarity with carrier cost structures, including linehaul, injection, delivery, returns, and cross-border/customs costs
- Experience supporting carrier negotiations through commercial modelling and scenario analysis
- Knowledge of UK and international parcel markets and competitor pricing benchmarking
- Experience leading or developing a pricing or commercial team
What You'll Get in Return
In return, you can expect to be given considerable responsibility for implementation and work closely with a small leadership team where your efforts and success will be noticed.
We offer a competitive remuneration package, including free gym membership, private medical care and an employer pension contribution of 5% (based on the employee contributing 5%). We also offer free snacks (Chocolate, Fruit, Crisps, Protein Bars, Protein Shakes, Soft drinks etc) Pay day treats (free lunch or breakfast on us!), Company social events via our social committee, Employee of the month awards (a £500 bonus if you win!) plus many more!
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
