Shipping to New Zealand

New Zealand’s most important import and export partners include China, Australia and the United States. Learn all the key information, trends and insights you’ll need to know when shipping to New Zealand.

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Shipping to New Zealand by numbers

4.9m

Population circa

91%

The population are internet users

64%

Population between ages 15 and 64

44%

Consumers bought cross border in 2020

Most Purchased

Electronics
Baby & childrens supplies
Entertainment & Education

Delivery Proposition

100% country coverage
Max weight per parcel: 30kg
Max dimension: 150X40X20 cm

Did you know?

The amount of online shoppers in the country is forecasted to surge to 83% by 2026

New Zealand eCommerce Stats

Real GDP is forecast to increase by 2.9% p.a. from 2020 to 2025.

Revenue in the apparel market is projected to reach $4,307m (USD) in 2022. The market is expected to grow annually by 4.92%.

Revenue in the footwear market is projected to reach $1,023m (USD) in 2022. The market is expected to grow annually by 6.54%.

72%

of consumers in New Zealand are most interested in clothing

83%

of women in New Zealand say that they look out for special offers when shopping online

59%

of online shoppers do research before a major purchase

88%

of consumers in New Zealand are social networks users

27%

of online shoppers say they prefer express shipping

12%

of online shoppers deliberately order more items than they want to keep

Customs clearance guidelines

When formal entry is required, we must provide them with the following:

Commercial invoice
EMPP (Evidence Money Price Paid) This can be in the form of a debit/credit card statement as evidence of price paid.
Customer email address. Customs will contact the consignee before clearing and forwarding on for final mile delivery.

Any duty applicable will be payable by the consignee if sent in a DDU environment.

Formal clearance costs will be the responsibility of the shipper: These will be passed back to the client.

Important that good full descriptions and HS Codes are provided for customs clearance.

Notes

Parcels held of which charges are refused by the retailer can be destroyed. If requested, a description fee is applicable.

The time parcels will be held is 30 calendar days. If the requested information is not provided by this time, Customs can automatically destroy the parcel and a destruction fee is applicable which will be passed back to the retailer.

Data Importance for customs clearance

In the event that poor/vague descriptions or incomplete data is sent, the items run the risk of being held by Customs for inspection.

In this event, a copy of the Commercial invoice will be required with full product details. This will then be sent to customs, if approved the parcel will be cleared and forwarded for final mile delivery with no additional costs.

Good description examples

Men’s super hoodie navy M
Vinyl wall sticker decoration
Bags and accessories, bags of textile

Bad description examples

Item or goods
Women’s clothing

It is important that good full descriptions and HS Codes are provided for customs clearance.

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