Pro Carrier’s Core Values

Our core values are at the center of everything we do here at Pro Carrier. From our staff, to our customers, our core values are reflected both internally and externally and are embedded in all of our services. We believe that these five pillars represent the very best of Pro Carrier and uphold our shared mission of service excellence.

Louise Dight

Head Of Human Resources

“Our core values are not just principles; they're the heartbeat of our brand.These values aren't just framed on a wall; they're woven into our daily work. They define us, guide us, and ensure that every action reflects our commitment to service, collaboration, transparency, fun, and support. They aren't just values; they're the essence of our success”

Service Excellence

We pride ourselves on ensuring that we deliver market-leading service to all our customers. At the heart of our approach is the strategic use of cutting-edge technology, which enables us to consistently provide a customised, market-leading service experience to our diverse customer base. Embracing innovation is our driving force, ensuring that our services remain agile and responsive to evolving client needs.

Collaboration

We believe that whatever the strength of the individual, we will accomplish more together. We have a strong ethos that working to support each other is what really drives our exceptional service offering, as well as creating an environment that encourages staff to share ideas and trust each other with their respective obligations.

Transparency

The business looks to be as transparent as possible to ensure staff are kept up to date with developments and company performance. However, we are passionate about fostering a culture of productive communication which is why we believe that it is each person’s responsibility to ensure that they are communicating openly, honestly and respectfully with each other.

Fun

We’re not just passionate about delivering exceptional services; we also believe in the value of having fun at work. Our commitment to a work-hard play-hard attitude is ingrained in our culture, and we actively encourage it. When you enjoy the people you work with and the environment you work in, it’s much easier to focus your passion toward developing a great product offering.

Supportive

We want every employee to come to work and be at their best, however we know that not every day is always the easiest. Which is why from the top down we all work hard to offer each other support. As a business we repeatedly go the extra mile to ensure that all staff members are looked after.

Start a Conversation

Speak to our shipping experts

Let's talk

Track Your Parcel