Technical Business Analyst

About Pro Carrier

Established in 2009, Pro Carrier is the exciting new cross border ecommerce delivery arm of DG International. The guiding principle of Pro Carrier is to allow our customers to find sending parcels cross border as simple as sending parcels within the UK. In offering a range of global delivery options, supported by a choice of final mile delivery partners, and backed up by smart and intuitive IT solutions, Pro Carrier has taken a fresh look at how we can support our customers to achieve cross border growth simply and effectively. DG International was established in 2009 to provide high levels of customer service to a range of clients importing into the UK from Asia via sea and air. The company has grown rapidly since then and now offers a range of logistics services across diverse industry sectors. DG’s growth has been underpinned by a commitment to a set of shared values that creates a high-performance culture. We have employed self-motivated people who are empowered to make decisions to accelerate our growth. DG is poised for significant growth, with a strategy to grow to double in size over next three years, with Pro Carrier being at the forefront of that plan. The leadership team is experienced, dynamic and client-centric, and the focus for growth is around new technology offerings that compliment current services and additional market share from emerging markets.

Your new role:

We are looking for a Technical Business Analyst to join a reputable and growing business in Tilbury, Essex.

The company is going through an exciting period of growth due to a large amount of transformation projects and therefore we are looking to expand out the Business Change Team.

As a Technical Business Analyst you will be responsible for gathering requirements, producing technical specifications and ensuring seamless communication between clients, business teams and the developers.

Responsibilities:

• Gather and analyse requirements for business and technical issues

• Create detailed technical specifications for development teams

• Support project work, delivering tasks on time and tracking project status
• Identify operational enhancements and refine processes
• Work across multiple projects simultaneously
• Act as the liaison between business units and IT, ensuring technology aligns with business goals.
• Develop a thorough understanding of business operations, objectives, and challenges.
• Engage in strategic planning to prioritise technology requirements.
• Collect and convert business requirements into technical specifications.
• Collaborate with IT to design and implement scalable and sustainable technology solutions.
• Project Management:
• Oversee technology projects, ensuring they are delivered on time and within budget.
• Coordinate cross-functional teams to achieve successful project implementation.
• Monitor project progress, manage risks, and address issues.
• Build strong relationships with business leaders, IT teams, and vendors.
• Communicate project status and gather feedback for continuous improvement.
• Stay informed about emerging technologies and industry trends.
• Identify and implement process improvements to enhance efficiency and productivity.
• Analyse desired processes and outcomes to determine the best combination of IT systems and components to achieve goals
• Participate in defining IT solutions for the business
• Outline non-functional and functional requirements
• Design and oversee appropriate user acceptance testing plan

Requirements:

• Expertise in software development cycles and sprint processes

• Solid understanding of web applications, APIs, and wireframe designs
• Proficiency in MS Office and project management tools
• Proven experience as a Technical Business Analyst, IT Business Analyst, IT Project Manager, or a similar role.
• Strong understanding of business processes and translating business needs into technical requirements.
• Excellent project management skills with a successful track record in delivering technology projects.
• Exceptional communication and interpersonal skills, with the ability to build relationships and influence stakeholders.
• Analytical and problem-solving abilities, focused on delivering innovative solutions.
• Experience in Logistics (Desirable)

What You'll Get in Return

In return, you can expect to be given considerable responsibility for implementation and work closely with a small leadership team where your efforts and success will be noticed.

We offer a competitive remuneration package, including free gym membership, private medical care and an employer pension contribution of 5% (based on the employee contributing 5%). We also offer free snacks (Chocolate, Fruit, Crisps, Protein Bars, Protein Shakes, Soft drinks etc) Pay day treats (free lunch or breakfast on us!), Company social events via our social committee, Employee of the month awards (a £500 bonus if you win!) plus many more!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.