A guide to

Portugal

See below the key information you’ll need to know when shipping to Portugal.

Portugal

Portugal by numbers

10m

Population circa

75%

The population are internet users

64%

Population between ages 15 and 64

51%

Consumers regularly shop online

Most Purchased

  • Electronic products
  • Clothing
  • Books

Delivery Proposition

  • 100% country coverage
  • Max weight per parcel: 30kg
  • Max one length 120cm, max all three dimensions 240cm
Did you know?

in 2020 the eCommerce turnover was expected to be 3.4m

Customs clearance guidelines

Customs de minimis: $1000 AUD. Parcels exceeding a value of $1000 AUD will require a formal entry.

When formal entry is required, we must provide them with the following:

  • Commercial invoice
  • EMPP (Evidence Money Price Paid) This can be in the form of a debit/credit card statement as evidence of price paid.
  • Customer email address. Customs will contact the consignee before clearing and forwarding on for final mile delivery.

Any duty applicable will be payable by the consignee if sent in a DDU environment.

Formal clearance costs will be the responsibility of the shipper: These will be passed back to the client.

Important that good full descriptions and HS Codes are provided for customs clearance.

Notes

Parcels held of which charges are refused by the retailer can be destroyed. If requested, a description fee is applicable.

The time parcels will be held is 30 calendar days. If the requested information is not provided by this time, Australian Customs can automatically destroy the parcel and a destruction fee is applicable which will be passed back to the retailer.

Data Importance for customs clearance

In the event that poor/vague descriptions or incomplete data is sent, the items run the risk of being held by Australian Customs for inspection.

In this event, a copy of the Commercial invoice will be required with full product details. This will then be sent to customs, if approved the parcel will be cleared and forwarded for final mile delivery with no additional costs.

Good description examples

  • Men’s super hoodie navy M
  • Vinyl wall sticker decoration
  • Bags and accessories, bags of textile

Bad description examples

  • Item or goods
  • Women’s clothing

​It is important that good full descriptions and HS Codes are provided for customs clearance.

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