Search



Pro Carrier marker Track your parcel Pro Carrier marker Contact us

Pro Carrier Claims

Our claims procedure is designed to make the process transparent.

Please follow the outlined steps below and email all enquiries to hello@weareprocarrier.com:

Our claims procedure

  1. Notify
    Submit your claim to hello@weareprocarrier.com including images and documents within 7 days of delivery date (the sooner the better)
  2. Review
    After reviewing the evidence, you will receive a claims form or request for further information within 2 working days
  3. Return Form
    Return your completed claims form to us within 5 days
  4. Processing
    Assuming all conditions have been met, we will process your claim and issue payment

Download our Pro Carrier Claims Pack

Pro CarrierDownload here


Get in touch

Our friendly customer service team are on hand to help with any queries you may have.


    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.