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National Account Manager

Reporting to: Mark Jackson, Head of Account Management and Client Support

Location: Laindon Office: Unit 1, Juniper Park, Fenton Way, Basildon, SS15 6RZ

Working Hours: 09.00am – 17.30pm, Monday – Thursday , 08.30am – 17.00pm Friday

Job type: Permanent

About DG International:

DG international was established in 2009 to provide high levels of customer service to a range of clients importing into the UK from Asia via sea and air. The company has grown rapidly since then and now offers a range of logistics services across diverse industry sectors.

DG’s growth has been underpinned by a commitment to a set of shared values that creates a high-performance culture. We have employed self-motivated people who are empowered to make decisions to accelerate our growth.

DG’s competitive pricing, customer service obsession and global network of highly respected and experienced partners allow us to consistently deliver cost-effective, efficient solutions that exceed expectations and add value to any supply chain.

DG is poised for significant growth, with a strategy to grow to double in size over next three years. The leadership team is experienced, dynamic and client-centric, and the focus for growth is around new technology offerings that compliment current services and additional market share from emerging markets.

Your New Role

Key Account Manager


The Key Account Manager is responsible for supporting profitable revenue growth within a designated customer portfolio. Identify, qualify and generate new revenue within an existing customer base ensuring a high level of customer satisfaction and retention.

What You’ll need to Succeed

To achieve all of that, you will be able to demonstrate and show evidence of being a highly motivated individual who is able to work closely with all members of the sales team and offer excellent levels of customer support. The Key Account Manager must be able to react quickly to any competitor threat by building strong customer relationships. Ensure that all customers are aware of the full range of products and services to guarantee conversations maximise all revenue opportunities.

Work towards agreed targets by consistently maintaining and growing revenue streams against a set customer profile.

Personal abilities/skills

Highly driven, self-motivated and enthusiastic about the company vision. Must be a good communicator and able to communicate well both verbally and in writing. Strong personal skills with a high  business and commercial acumen.

Ability to learn and use internal systems whilst being able to adopt and understand fully the products and processes of the company.

As a Key Account Manager, you must be a team player and work well with all members of the team building internal and external relationships. Show confidence and be able to remain calm in a pressured situation and welcome the need for change when it arises.

In addition to the role

As part of the KAM position, the individual will need to be part of the initial growth of the business and brand. For the first six months, but not limited to, there will be opportunities to bring in self-generated New Business which can ultimately form the base of the KAM portfolio.

You are expected to be flexible and able to adapt to the progressive nature of a innovative business in a fast moving industry.

What you’ll get in Return

In return, you can expect to be given considerable responsibility for implementation, and work closely with a small leadership team where your efforts and success will be noticed.

We offer a competitive renumeration package, including free gym membership, private medical care and an employer pension contribution of 5% (based on the employee contributing 5%).

We are an equal opportunities employment business and agency working on behalf of our clients and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Apply now

Join our experienced, dynamic and client-centric leadership team at Pro Carrier.

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