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IT Business Analyst / Project Manager

Reporting to: Head of IT

Location: Laindon Office: Unit 1, Juniper Park, Fenton Way, Basildon, SS15 6RZ

Working Hours: 09.00 am – 17.30 pm, Monday – Thursday, 08.30 am – 17.00 pm Friday

Job type: Permanent

About Pro Carrier:

Pro Carrier is a division of DG International. Pro Carrier was established in 2017 and is focused entirely on developing the Group’s parcel capabilities.  We have recruited a team of experienced industry professionals who fully understand the market, bringing a wealth of experience to help build a new and exciting opportunity.

In addition to this experience, Pro Carrier has also reviewed the various technological tools available to make sure that its IT proposition is smart, flexible, and intuitive – the purpose, to empower the Pro Carrier system to provide easy, effective and scalable access to the global network of partners that Pro Carrier works with.

The guiding principle of our Pro Carrier proposition is to allow our clients to find sending parcels cross border as simple as sending parcels within the UK. In offering a range of global delivery options, supported by a choice of final mile delivery partners, and backed up by smart and intuitive IT solutions, Pro Carrier has taken a fresh look at how we can support our clients to achieve cross border growth simply and effectively.

Your New Role

We are seeking to recruit a committed and experienced Project Manager/Business Analyst to manage projects and provide internal business and technical consultancy across the organisation.

We are looking for a hybrid PM/BA that isn’t afraid to get involved where needed to help the team. You will be delivering your own projects end-to-end in an environment that will give you the freedom to choose the right level of governance and process for each project.

You will join at a time that will allow you to jump into a number of projects, with a team of talented and driven individuals that work together to get things done.

We are open to seeing BA’s who do not necessarily have the PM exposure but are interested in broadening their role to include more hybrid responsibilities.


From a BA perspective, you will need to be a detailed, analytical BA able to work with the business to write thorough BRD’s and FRD’s.

As a PM, you will need to keep projects ticking along and you will manage medium to large-scaled projects across the division from start to finish.

Some key requirements for this role include:

  • Proven track record of performing IT Business Analysis and Project Management.
  • Proven experience sitting in a front-office environment.
  • Proven experience in writing technical documentation
  • Proven experience in managing key stakeholders
  • Experience managing small-medium sized projects as a PM (desirable).
  • Experience within the Carrier / Parcel industry (Desirable)

What You’ll Need to Succeed

A strong analytical background with the ability to draw out and document requirements from a range of individuals from around the business. You will also need strong organisational skills to manage the project lifecycle.

Personal abilities/skills

  • Articulate and able to communicate with others
  • Collaborative
  • Flexible
  • Comfortable with customer-facing meetings.
  • Problem-solving skills.

What you’ll get in Return

In return, you can expect to be given considerable responsibility for implementation, and work closely with a small leadership team where your efforts and success will be noticed.

We offer a competitive remuneration package, including free gym membership, private medical care and an employer pension contribution of 5% (based on the employee contributing 5%).

We are an equal opportunities employment business and agency working on behalf of our clients and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Apply now

Join our experienced, dynamic and client-centric leadership team at Pro Carrier.

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